In 2016 Jen assisted the Victorian Government and project partners Transurban with five drop-in sessions regarding the proposed Western Distributor project. While it will address ‘big picture’ traffic issues for Melbourne’s west, the project is of significant concern to some individuals and groups who are worried about potential impacts to local amenity and environment. Jen’s role in these sessions was as an ‘escalation point’, assisting with some of the more difficult conversations that arose.
Jen undertook this role as a subcontractor to Nation Partners, which has been retained to advise and implement the project’s communications and engagement.

In 2017 Jen was asked to perform a similar role at a drop-in session for the Westgate Tunnel project, being the next stage of the project described above.